Interpreter-founded ASL interpreting agency

Interpreting services built around people, not assignments.

SIA provides ASL interpreting services. We learn what you need and look for an interpreter who is a good fit. We also consider the type of appointment, your preferences, and the interpreter’s experience.

Enter Stough Connect
People working together
For every request, SIA looks at what the appointment needs, who will be there, your preferences, and the interpreter’s experience.
Designed by an interpreterWe remember what worksSupported by Stough Connect

Different by design

A different kind of interpreting agency.

SIA grew from firsthand experience with both interpreting and agency operations.

Ashley saw how decisions about matching, preparation, communication, and follow-through could either support an assignment or create unnecessary barriers. SIA was built to make those decisions more intentionally.

SIA was built to work differently.

From whoever is availableto a good fit
From one appointment at a timeto remembering what works
From not knowingto knowing what is happening
Explore the SIA approach

Three commitments

Built for everyone involved.

A better experience starts with listening to everyone involved.

01Deaf Consumers

More choice. Clear information. Better matches.

Deaf people should know what is happening and be able to tell SIA what works for them. You can share preferences, see who is assigned, name interpreters you want again, and give feedback.

For Deaf Consumers
02Clients

A good fit for each appointment.

SIA looks at what the appointment needs, your preferences, and the interpreter’s experience. We do not choose someone only because they are available.

For Clients
03Interpreters

Respect for interpreters and their work.

Interpreters need clear assignment details, time to prepare, control over their schedules, and support from the agency.

For Interpreters

How SIA works

Good access takes more than finding someone who is available.

SIA learns from each assignment. What you tell us can improve the next match.

  1. 01

    Request

    You tell us what you need.

  2. 02

    Learn

    We learn about the appointment and who will be there.

  3. 03

    Match

    We look for an interpreter who is a good fit.

  4. 04

    Prepare

    We share helpful details before the appointment.

  5. 05

    Interpret

    The interpreter facilitates communication.

  6. 06

    Listen

    You can share feedback and preferences.

  7. 07

    Remember

    We use what worked the next time you need an interpreter.

We use what worked to guide the next request. We will try to use preferred interpreters, but we cannot promise they will be available.

Online tools for everyone

Stough Connect is live.

Use Stough Connect to view assignment information, share preferences, give feedback, and stay connected with SIA.

It can show assignment details, collect preferences, and remember what worked. SIA staff make the final match.

✦Stough Connect
A platform from SIA

For clients

See requests and updates

  • Submit and review requests
  • See assignment updates
  • View assignment details

For interpreters

Review and prepare

  • Manage availability
  • Review assignments
  • See helpful details

For Deaf consumers

Know and share

  • See who your interpreter is
  • Tell us what works for you
  • Give feedback

Our mission

Interpreting should work better for everyone involved.

SIA facilitates communication through skilled ASL interpreting. Deaf people have a voice in the process. Interpreters get the information and support they need. Clients know what is happening. We build each relationship with care.

The goal is simple: make it easier for people to understand the process, trust SIA, and tell us how to improve.

Read the SIA mission

Growing the profession

Investing in the next generation of interpreters.

New interpreters need support, practice, feedback, and time to prepare.

Learn with SIA

Mentorship

SIA is creating a mentorship program for new and growing interpreters. It will offer guidance and support their preparation for real work.

Explore Mentorship

Planned for the future

Future internship opportunities

SIA plans to offer supervised learning for interpreting students and new professionals. Internships are not open yet.

Internship Interest
Ashley Stough, founder of Stough Interpreting Agency

Created by an interpreter

Ashley Stough, NIC

Founder, Stough Interpreting Agency

Ashley Stough is a nationally certified ASL/English interpreter with experience across healthcare, education, rehabilitation, and community settings. Her work as both an interpreter and within agency systems gave her a close view of the decisions that shape the quality of an interpreting experience long before an assignment begins.

That perspective became the foundation for Stough Interpreting Agency. SIA was designed around thoughtful matching, strong preparation, clear communication, respect for interpreter expertise, and meaningful input from Deaf consumers.

Rather than treating each assignment as an isolated transaction, the agency uses what it learns to strengthen future coordination and build more effective working relationships over time.

Our Story

Services

Interpreting services shaped around the assignment.

SIA learns what the appointment needs. Then we look for an interpreter who is a good fit. We consider the type of appointment, who will be there, and what the interpreter needs to prepare.

SIA is still confirming which services and locations will be available.

Explore Services
  • 01Healthcare
  • 02Education
  • 03Workplace & Business
  • 04Government & Rehabilitation
  • 05Community & Events
  • 06Deaf Interpreter / CDI Coordination

Start a conversation

Let’s build better access.

Tell SIA about your appointment and what you need.