Services

Interpreting services shaped around the assignment.

Professional interpreting services for organizations that need reliable, well-coordinated communication access. SIA supports healthcare practices, businesses, rehabilitation providers, government organizations, educational settings, and community organizations.

Agency facts

SIA at a glance.

Information last updated October 6, 2026.

Interpreter-founded

Founded by Ashley Stough, NIC, a nationally certified ASL/English interpreter.

Languages and options

ASL/English and Spanish/English interpreting, with in-person and virtual options depending on assignment needs.

Settings and coordination

Healthcare, education, workplace and business, government and rehabilitation, community and events, and Deaf Interpreter / CDI coordination.

Thoughtful matching

Matching considers the setting, communication needs, interpreter experience, location, availability, and known client and consumer preferences.

Preferences and continuity

Preferred interpreters are considered but cannot be guaranteed. Preferences and feedback inform future requests when possible.

People make the final match

Stough Connect lets clients, interpreters, and Deaf consumers share and view relevant assignment information. SIA staff make the final match.

The starting point

Fit matters.

SIA provides ASL/English and Spanish/English interpreting.

In-person and virtual options are available depending on the assignment and communication needs.

For Spanish-speaking clients or patients, SIA can provide a professional interpreter when a conversation is complex, sensitive, or needs dedicated language support in addition to the communication bilingual staff provide.

Qualifications are essential; the fit between an interpreter and an assignment also matters.

SIA’s matching process considers the setting, communication needs, interpreter experience, location, availability, and known client and consumer preferences. Selection extends beyond first availability to include readiness for the assignment, supported by relevant information and preparation materials.

See how matching works

Client coordination · Stough Connect

Clearer scheduling. Less administrative back-and-forth.

A clearer view of your organization’s interpreting requests.

Clients can use Stough Connect to submit and review requests, share relevant preferences, view assignment updates, and access interpreter and assignment information, including who is scheduled.

From an initial inquiry to ongoing scheduling, these details support coordination between your organization and SIA. Our staff make the final match, with known preferences informing the process rather than guaranteeing a specific interpreter.

Open Stough Connect

Service settings

Built to respond to different environments.

Each setting brings distinct communication and preparation requirements. Contact SIA to discuss service options and confirm availability for your location and assignment.

01

Healthcare

Interpreting that facilitates communication in clinical settings, with attention to patient communication needs, interpreter experience, and preparation.

02

Education

Support for educational settings, with attention to communication needs, relevant experience, and continuity with familiar interpreters when available.

03

Workplace & Business

Support for meetings, training, interviews, professional development, and other workplace communication.

04

Government & Rehabilitation

Coordination informed by the service setting, appointment requirements, and interpreter experience with government and rehabilitation services.

05

Community & Events

Planning that considers the event format, audience, communication access needs, and materials available for interpreter preparation.

06

Deaf Interpreter / CDI Coordination

Coordination of a Deaf Interpreter or Certified Deaf Interpreter (CDI) when indicated by communication needs.

01 · Understand

Establish the assignment requirements.

Share scheduling details and general communication needs. Please exclude private medical, educational, or personal information from the general request form.

02 · Match

Coordinate an informed match.

Relevant experience, communication needs, known preferences, and availability guide interpreter selection.

03 · Prepare

Support interpreter readiness.

When preparation materials are available, SIA shares relevant information to help the interpreter prepare for the assignment.

How SIA works

Intentional matching. Informed by each assignment.

Our process connects coordination, preparation, and feedback to support communication access over time.

  1. 01

    Request

    Share your scheduling needs and relevant assignment details.

  2. 02

    Learn

    We clarify the setting, communication needs, and known preferences.

  3. 03

    Match

    We consider fit, experience, location, availability, and readiness.

  4. 04

    Prepare

    We provide relevant information and available materials for preparation.

  5. 05

    Interpret

    The interpreter facilitates communication during the assignment.

  6. 06

    Listen

    We invite feedback about the interpreting experience.

  7. 07

    Remember

    Relevant preferences and feedback inform future requests.

What we learn informs the next request. Preferred interpreters are considered, subject to availability and assignment requirements.

Common questions

A clearer picture before you request.

What interpreting services does Stough Interpreting Agency provide?

SIA provides professional ASL/English and Spanish/English interpreting for healthcare, education, workplace and business, government and rehabilitation, and community and event settings. In-person and virtual options depend on assignment and communication needs.

How does SIA choose an interpreter for an assignment?

SIA considers the setting, communication needs, interpreter experience, location, availability, and known client and consumer preferences. Relevant information and available preparation materials support interpreter readiness. SIA staff make the final match.

Can Deaf consumers request a preferred interpreter?

Yes. Deaf consumers can share preferences and name interpreters they would like to work with again. Preferred interpreters are considered but cannot be guaranteed; availability and assignment needs also matter. If SIA cannot meet a preference, we will tell you.

Does SIA coordinate Deaf Interpreters or CDIs?

Yes. SIA coordinates a Deaf Interpreter or Certified Deaf Interpreter (CDI) when indicated by communication needs.

Are virtual interpreting options available?

Yes. Virtual and in-person options are available depending on the assignment and communication needs. Contact SIA to discuss the options and confirm availability for your assignment.

Next step

Need interpreting support?

Discuss your organization’s scheduling needs, coverage requirements, and next steps with SIA. Submit a request to begin the conversation; interpreter availability and assignment details are confirmed through the coordination process.

Request Services